EPABX stands for Electronic Private Automatic Branch Exchange. It is a private communication telephone network used by various organizations to communicate with each other. The telephonic calls can be both internal as well as external, i.e. employees can call each other and employees can call their clients.
A proper survey of the organization should be done before the selection of EPABX. The telephonic exchange should be supported with an auto attendant. It is an indicator of a well-connected and professional system. It helps out the attendants and the receptionist to a great extent.
EPABX helps businesses to cut costs. A central computer manages and switches calls from one line to another and it does not require a human operator. This system has made internal communication efficient as the businesses do not have to run a line from every phone in the building to the central office of telephones.
It has made communication among peers smoother, simpler, and much easier. You can transfer a call, host short meetings with multiple employees together and the connectivity is excellent with the seamless network coverage.
IP PBX stands for Internet Protocol Private Branch Exchange. It is a telecommunication device that enables voice connectivity within a premise or it can be hosted. It is different from the traditional PBX system. The outgoing and incoming calls use an internet connection on a telephone network. You can simultaneously make and receive calls over the internet while analog phones are in use in the office. IP PBX can handle data; voice calls, video calls, and can link up with email.
